Project Manager (Custody Services)

Project Manager (Custody Services) 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Esentai Tower 𝐅𝐨𝐫𝐦𝐚𝐭: On-site, full-time | Mon–Fri, 09:00–18:00 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨: • Maintain and optimize custody products and services across the Company’s operations; • Research and analyze trends in financial markets and the securities industry; • Conduct competitor and market analysis; • Map customer journeys for internal and external clients and develop target-state ("dream") models; • Define and develop product/service vision and enhancement roadmaps; • Gather, analyze, and document business requirements from stakeholders; • Identify opportunities to improve customer experience and operational efficiency; • Participate in product and service testing throughout all project stages; • Monitor and improve key product performance metrics; • Manage projects end-to-end: planning, task decomposition, execution control, risk management, status reporting, and delivery; • Collaborate with internal teams on product optimization and project implementation initiatives; • Coordinate external vendors and partners, including contract management and compliance monitoring. 𝐖𝐡𝐚𝐭 𝐖𝐞 𝐄𝐱𝐩𝐞𝐜𝐭: • Higher education in Economics, Finance, Law, IT, or a related field; • At least 2 years of experience in financial institutions, securities markets, or custody services; • At least 2 years of project management experience; • Strong knowledge of custody operations and securities market infrastructure; • Experience in business analysis, requirements gathering, and process optimization; • Advanced Microsoft Office skills; • Additional project management education or certifications will be an advantage; • English proficiency (written and spoken) is preferred; knowledge of additional languages is a plus; • Strong analytical thinking, communication, and stakeholder management skills. 𝐖𝐡𝐚𝐭 𝐖𝐞 𝐎𝐟𝐟𝐞𝐫: • Office in a premium location ("Esentai Tower") • Corporate mobile plan and gym membership • Friendly and supportive team culture 📩 Send your CV to recruitment@ffin.kz