Senior IT Support Engineer

Senior IT Support Engineer 🏢 BostonGene Technologies 📍 Armenia · Hybrid 🕐 Full Time About the role Since our inception in Boston in 2015, we've led the charge in oncology personal healthcare, offering an extensive array of diagnostic tools that empower clinical decisions and advance patient care. Our culture is our foundation—fueled by innovation, a commitment to transformation, and a team of authentic, driven individuals worldwide. What you’ll do 🗂 • Administrate Google Workspace, JumpCloud (MDM), Atlassian products, and other cloud-based IT systems of the company • Administrate users' Windows and Mac workstations (installing OS, troubleshooting, installation of necessary software) • Administrate AWS, including management of IAM, S3 buckets • Ensuring configuration compliance with security requirements and operational standards • Participation in the automation of routine operations and continuous improvement of support processes • Processes documentation and improvement of internal guidelines and instructions What we’re looking for 🔎 • Experience administering Windows and macOS • Linux experience is a plus • Solid understanding of computer networking fundamentals (TCP/IP, DNS, DHCP, VPN), including Wi-Fi • Fluent English (minimum B1) and Russian — required for communication with colleagues and working with documentation • Strong problem-solving skills • Experience with Google Workspace or Azure AD How to apply 🙋 Open on ITA Jobs and apply → More IT vacancies in Armenia, matched to your CV — jobs.ita.am/vacancies #Support #Senior #Macos