L2/L3 Linux Technical Support Engineer - Web Hosting

L2/L3 Linux Technical Support Engineer - Web Hosting 🏢 TechBiz Global 📍 Remote · Armenia 🕐 Full Time About the role At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams. What you’ll do 🗂 • Infrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc). • Web Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments. • Application & Web Stack • Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus. • Network & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.). • Mail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays. What we’re looking for 🔎 • Experience: Several years of hands-on experience in the web hosting industry in both technical support and system administration. • Advanced proficiency in Linux system administration and troubleshooting. • Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases. • Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.). • Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level. • Networking Fundamentals How to apply 🙋 Open on ITA Jobs and apply → More IT vacancies in Armenia, matched to your CV — jobs.ita.am/vacancies #Support #Mid #TechnicalSupport