Tech Support Engineer

Tech Support Engineer 🌍 Fully Remote | Full-time 🏢 Company: A US-based startup founded by serial entrepreneurs with successful exits, backed by major industry investors. 🛠 Product: A decentralized AI compute network aggregating GPUs from around the world, a fast, cost-efficient alternative to centralized cloud providers. 🎯 What you'll do: • Be the bridge between network participants and the core engineering team • Triage and resolve technical issues: connectivity, configuration, sync, transactions • Collect logs, reproduce bugs, write quality bug reports • Improve documentation and automate recurring support workflows • Participate in releases and post-release monitoring More info 📩 Apply to julia.fokina@new.hr More NEWHR vacancies: @newhrvacancies