Director Technical Success SecOps

Director Technical Success SecOps #удаленка Company : Zscaler Salary : $199k - $285k 🔹 What you’ll do (Role Expectations) -Develop the vision and operating structure for the SecOps Technical Success team in the Americas, India, and Israel, promoting a great culture and implementing strategies to enhance customer satisfaction, retention, and growth -Collaborate with global Customer Success leadership to align SecOps goals with the corporate strategy -Build strong, lasting relationships with key stakeholders for our top customer accounts and track goals related to customer success -Oversee the development of tailored customer success plans for our Strategic accounts to increase adoption, expansion, and renewal -Use a strong technical background to address technical challenges, ensure customer value realization, advocate for customer needs, and influence product roadmaps 🔹 Who You Are (Success Profile) -You thrive in ambiguity and build the path as you walk it, viewing dynamic environments as raw material to construct something meaningful. -You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. -You are a dedicated problem-solver who is energized by complex challenges and driven by finding high-impact solutions. -You are a high-trust collaborator who embraces a challenge culture with candor, clarity, and respect to achieve shared team success. -You are customer-obsessed, building deep empathy for internal and external stakeholders while anchoring decisions in solving real-world problems. Contact IT Jobs в Telegram | в VK | в Max